What should we do if the smart prepaid meter burns out?

When a smart prepaid meter burns out, the first step is to determine the ownership of the meter, and then take corresponding measures according to the actual situation. Here is a detailed answer to this question:

1、 Determination of ownership of electricity meters

Property or power supply enterprise assets: If the electricity meter is a fixed asset of the property or power supply enterprise, then the resident is only the user and does not need to bear the responsibility for the damage to the electricity meter.

Resident self purchase: If the electricity meter is purchased and replaced by the resident themselves, the cost of repairing or replacing the damaged meter should be borne by the resident themselves.

2、 Measures for handling burnt out electricity meters

Property or power supply enterprise assets:

Residents should promptly notify the property or power supply company of any damage to the electricity meter.

Property management or power supply companies will arrange professional personnel to inspect and repair electricity meters, or replace them with new ones.

If the damage to the electricity meter is caused by the responsibility of the property or power supply company or force majeure factors, the property or power supply company will be responsible for replacing the electricity meter free of charge.

If the damage to the electricity meter is caused by improper use by the resident or other reasons, the resident may need to bear some repair or replacement costs.

Residents can purchase on their own:

Residents need to contact qualified electricians or construction units to inspect and repair the electricity meters themselves, or purchase and replace new electricity meters.

If the electricity meter is damaged and cannot be repaired, residents need to purchase a new electricity meter that meets national standards for replacement.

When replacing the electricity meter, residents should ensure that the specifications and models of the new meter are consistent with the original one to meet their electricity needs.

3、 Reasons and preventive measures for electric meter burnout

Common reasons:

Poor contact or oxidation caused by loose wiring screws or improper copper aluminum transition treatment.

The overload performance of the electric energy meter is poor, which can easily cause the current coil and even the electric energy meter to burn out.

There are quality issues with the internal components, coils, etc. of low-quality electric energy meters.

Short circuits caused by aging circuits, rodent bites on wires, and other reasons.

Improper operation, such as mistakenly connecting the power line to the lighting line.

Natural disasters, such as lightning strikes.

Preventive measures:

Regularly inspect and maintain the electricity meter and circuit to ensure that the wiring is secure and free from oxidation.

Reasonably match the energy meter according to the size of the electricity capacity to avoid overload use.

Purchase electric energy meters that meet national standards and have reliable quality.

Regularly maintain and inspect the power lines, promptly identify and eliminate potential hazards.

Ensure correct wiring during home repairs to avoid faults such as short circuits.

4、 Precautions

When dealing with the problem of burnt out electricity meters, residents should ensure their own safety and avoid direct contact with live parts.

If the electricity meter is damaged and causes a power outage or abnormal electricity consumption, residents should promptly contact the property or power supply company in order to restore power supply as soon as possible.

When replacing the electricity meter, residents should comply with relevant regulations and operating procedures to ensure the safety and smooth progress of the replacement process.

In summary, when a smart prepaid meter burns out, residents should take corresponding measures based on the ownership of the meter, and understand the reasons and preventive measures for the meter burning out, in order to ensure the safety and normal use of electricity.